Privacy Policy
Last Updated: 2026
This Privacy Policy ("Policy") explains how myurbanware.ca ("we," "us," "our," or "Website") collects, uses, discloses, and safeguards your information when you visit our website, including all associated pages, subdomains, and related services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using myurbanware.ca, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it (e.g., name, email address, phone number) through contact forms, newsletter subscriptions, or account registrations.
- Technical Information: IP address, browser type, operating system, pages visited, time and date of visits, and referral sources.
- Cookies and Similar Technologies: Information collected through cookies, web beacons, pixels, and local storage devices.
- Usage Data: Information about how you interact with our Website, including clicks, searches, and navigation patterns.
- Third-Party Data: Information from affiliate partners and analytics providers regarding your activities on linked casino platforms.
2. How We Use Information
We use the information we collect for the following purposes:
- Analytics: To understand Website traffic patterns, user behavior, and performance metrics.
- Affiliate Tracking: To track referrals to casino partners, measure conversion rates, and calculate affiliate commissions.
- Site Improvement: To optimize Website functionality, user experience, and content relevance.
- Communication: To respond to inquiries, send newsletters, and provide customer support.
- Marketing: To deliver targeted advertising and promotional content (where permitted by law).
- Compliance: To comply with legal obligations, detect fraud, and enforce our Terms of Service.
3. Cookie Policy
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:
- Essential Cookies: Required for basic Website functionality and security.
- Analytics Cookies: Used to monitor Website performance and user engagement.
- Affiliate Cookies: Used to track referrals to partner casinos and measure marketing effectiveness.
- Advertising Cookies: Used for retargeting and personalized advertising.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may impact Website functionality. For opt-out options, visit allaboutcookies.org or youradchoices.ca.
4. Third-Party Links
Our Website contains links to third-party casino operators, gambling platforms, and affiliate websites. We are not responsible for the privacy practices, security measures, or content of these external sites. Each third-party website maintains its own privacy policy independent of ours.
When you click on casino links or affiliate referrals, you are directed to third-party platforms over which we have no control. We strongly recommend reviewing the privacy policies and responsible gambling information of any linked casino before providing personal or financial information. Your use of third-party websites is at your own risk and subject to their respective terms and conditions.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to Access: You have the right to request access to the personal information we hold about you.
- Right to Correction: You may request that we correct inaccurate or incomplete information.
- Right to Deletion: You can request deletion of your personal information (subject to legal obligations).
- Right to Portability: You may request a copy of your data in a portable format.
- Right to Opt-Out: You can opt out of marketing communications and targeted advertising.
- Right to Withdraw Consent: You may withdraw consent to data processing at any time.
To exercise any of these rights, please contact us using the information in the Contact Us section below.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of data and legal requirements:
- Personal Information: Retained for the duration of your engagement with our Website and for a reasonable period thereafter (typically 2-3 years) unless longer retention is required by law.
- Analytics Data: Typically retained for up to 26 months.
- Affiliate Tracking Data: Retained for the duration of the affiliate relationship plus any applicable lookback periods.
- Log Files: Retained for up to 90 days for security purposes.
When personal information is no longer needed, we will securely delete or anonymize it, except where archival retention is required by law.
7. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Website: myurbanware.ca
We will respond to all privacy inquiries within 30 days. If you are unsatisfied with our response, you may have the right to lodge a complaint with the appropriate regulatory authority in your jurisdiction.
This Privacy Policy is subject to change at any time. We will notify you of material changes by updating the "Last Updated" date above and, where required, by email notification. Your continued use of the Website following the posting of revised Privacy Policy means that you accept and agree to the changes.