Contacts

How to Reach Us

Have a question or comment? We'd love to hear from you. Please send your message to [email protected].

What You Can Write About

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Response Time

We typically reply to all inquiries within a few business days. Thank you for your patience.

Questions About Your Casino Account

Please note that MyUrbanware.ca is a review and information website only—we are not a gambling operator. If you have questions about deposits, withdrawals, bonuses, account verification, or any other account-related matters, please contact your casino's customer support team directly.

Need Help With Gambling?

If you or someone you know is struggling with problem gambling, support is available. Please reach out to Gambling Research Canada or contact the Problem Gambling Institute of Ontario for confidential resources and assistance.